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Our t-shirts are not just garments; they're canvases for your individuality.
Our collections cover a wide range of styles and themes, ensuring you find the perfect fit for your tastes.
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MTL Dynamic Return and Refund Policy
Welcome to MTL Dynamic! We're committed to delivering quality products and excellent service. While we aim for your complete satisfaction, we understand that returns and refunds may sometimes be necessary. Please take a moment to read our return and refund policy to understand your rights and responsibilities.
1. 14-Day Return Policy:
We offer a 14-day return policy. If you are not entirely satisfied with your purchase, you may return it for a refund or exchange within 30 days from the date of purchase. To be eligible for a return, your item must be unused and in the same condition as you received it, in its original packaging.
2. Non-Returnable Items:
Certain items are not eligible for return. These include:
3. Return Process:
To initiate a return, please follow these steps:
a. Contact our customer support team at info@mtldynamic to request a return authorization (RA) number. b. Securely package the item and include the RA number on the package. c. Ship the item to the address provided by our customer support team.
4. Refund Process:
Once we receive your returned item and inspect it, we will inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will be automatically applied to your original payment method within [7] days.
5. Shipping Costs:
Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
6. Damaged or Defective Items:
If you receive a damaged or defective item, please get in touch with our customer support team immediately. We will provide instructions for returning the item, and we will either replace the item or issue a refund, including return shipping costs.
7. Contact Information:
If you have any questions or concerns about our return and refund policy, please get in touch with us at:
info@mtldynamic
We reserve the right to update or modify this return and refund policy at anytime. Please review it periodically for any changes. Your continued use of our website and services after any modifications to this policy will constitute your acceptance of those changes.
Thank you for choosing MTL Dynamic Styles. We appreciate your business.
Shipping Policy
Thank you for choosing MTL Dynamic Styles. We strive to provide you with the best shipping experience possible. Please review our shipping policy to understand how we handle shipping and delivery of your orders.
1. Shipping Methods:
We offer the following shipping methods:
2. Shipping Costs:
Shipping costs are calculated based on the weight of your order, the shipping method selected, and your location. You can view shipping costs during the checkout process.
3. Order Processing Time:
Orders are typically processed within [2-5] business days of receiving payment. During peak seasons, processing times may be slightly longer.
4. Shipping Time:
Shipping times vary depending on your location, selected shipping method, and other factors beyond our control. Estimated delivery times will be displayed during the checkout process. Please note that these are estimates, and actual delivery times may vary.
5. Order Tracking:
We provide order tracking for all shipped orders. Once your order is shipped, you will receive a tracking number via email or through your account, allowing you to monitor the progress of your delivery.
6. International Shipping:
We offer international shipping to many destinations. Please note that international orders may be subject to import duties, taxes, and customs clearance fees, which are the recipient's responsibility. Check with your local customs office for information on these fees.
7. Shipping Restrictions:
We comply with all shipping regulations and restrictions. Some items may not be available for shipping to certain locations due to legal or shipping carrier limitations.
8. Shipping Partners:
We partner with reputable shipping carriers to ensure the timely and reliable delivery of your orders.
9. Delays and Issues:
While we make every effort to deliver your orders promptly, unforeseen delays or issues may be caused by external factors, such as weather, natural disasters, or carrier disruptions. We will do our best to keep you informed about any such delays.
10. Order Changes and Cancellations:
If you need to change or cancel your order, please get in touch with our customer support team as soon as possible. Once an order has been shipped, it cannot be changed or cancelled.
11. Contact Information:
If you have any questions or concerns about our shipping policy, please get in touch with us at:
MTL Dynamic Styles
info@mtldynamic.com
Thank you for choosing MTL Dynamic Styles. We appreciate your business and look forward to serving you.
Our t-shirts are not just garments; they're canvases for your individuality.
Our collections cover a wide range of styles and themes, ensuring you find the perfect fit for your tastes.
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